If you are not getting what you want from your contractors, or if you are being told you need to write Performance-based Statements of Work (PBSOW) and are not sure how to do so, this course is for you.
Performance-based contracting involves structuring all aspects of an acquisition around the purpose of the work to be performed as opposed to the manner by which the work is to be performed. A performance-based statement of work allows more flexibility in developing a solution to the customer’s requirements, while placing the responsibility for delivering a solution that meets the customer’s requirements on the vendor. A key factor in the success of performance-based statement of work is the ability of the customer to write good requirements and the ability of the vendor to recognize and only accept good requirements.
PBSOW is applicable to both requirements for service providers as well as for product providers. Whether your needs are for facility maintenance or for developing a piece of hardware or software, you can use the skills learned in this course to achieve a higher degree of success within your projects while working with external providers.
Course Objective
To build a firm foundation for defining the job, the work, and the data you need performed
To provide knowledge for effectively writing a PBSOW
Develop skills to enable you to:
Understand how the SOW affects what you are purchasing
Understand the differences between PBSOW and other types of SOWs
Clearly define the work that you need done
Write a requirements that state what not how
Learn how to specify performance expected
Be able to discuss using terminology used by procurement professionals
Course Outline
Acquisition Overview
Request for Proposal (RFP) Content, Relationships, Objectives
Criteria for Contractor (Sub-Contractor) Selection
Government (Prime Contractor) and Contractor (Sub-Contractor) Roles and Viewpoints
Performance-Based Contracting
Performance Based Contract (PBC) and Level of Effort (LOE) Comparison
What and Why of PBC
Specification versus SOW Requirements
Terminology
Top-Down Approach to PBC
PBC SOW Development Process
PBC Front-End Analysis Overview
Step 1: Analyze the Work
Stakeholders
Viewpoints
Obtaining Information
Operational Concepts
External Interfaces
Documenting the Scope
Step 2: Analyze the Performance
Performance Analysis and Standards
Minimum Performance Standards
Examples of Performance Standards
Product Development Contract
Service Contract
Step 3: Analyze the Data
Directives Analysis
Workload Analysis
Deliverables Data Analysis
Essential Deliverables
Examples of Deliverable Data
Writing Effective Statements of Work
Rules for Writing Requirements
Documenting Rationale
Process for writing the SOW
Example Outline for Product Development SOW
Other Related Information
Quality Assurance Surveillance Plan
Examples of Product Specification Standards
Incentives
Examples of Incentives
Intended Audience
This training is critical for those responsible for capturing and documenting Statement of Work requirements. This training provides beneficial tools to procurement professionals who review SOWs produced by a variety of organizations.
This course is not currently offered as a public course, but if you are interested in having it publicly offered in your area, please let us know. Please view our public course schedule for a list of upcoming public courses.